Majaro Hotel Tulum

The hotel is great! We really enjoyed hanging by the pool/bar at the end of the day with some killer drinks. The room was nice with a verrrrry comfortable bed and good air conditioning + ceiling fan. Federico and Arturo were great! They were ready, willing and able to help with any questions you may have. Arturo had a day off and we invited him to join us to go to a cenote and the Mayan Ruins, it was great having a Mexican/local join us and help with any language barrier that came up. He was a lot of fun to hangout with and just a very nice person. We had a blast! The bartender made us some killer Mezcal with passion fruit drinks...make sure you ask for it! The cleaning ladies were very friendly and always with a smile on their faces. The rooftop areas are awesome for sunrise/sunset and you will hear a symphony of birdsongs. The shower was awesome with the rainshower style with great water pressure. It was Arturo and Federico that really made our experience at Majaro so special, whatever they are being paid...it's NOT ENOUGH! They are the heartbeat of this property and I can't say enough about their service and hospitality. Thanks guys, we hope to see you again soon!

The property is set to a high standard. Its amenities are great including the WiFi. The pool is relaxing and the beds are amazing. The rooms are equipped well with everything you need including robes. The staff are friendly and kind. The strawberry margaritas are absolutely amazing. Breakfast choices are good and presented very well but there is a downfall… It is prepared and then microwaved when you want it. I had hotcakes which were a little dry.

The property was clean and comfortable. Lots of space and beautiful surroundings. The staff were so welcoming after a horrible experience at the airport. Veronica was absolutely amazing and made my unplanned stay one to be remembered. She arranged taxis with trustworthy drivers, experiences and top tips for Tulum which were excellent. Without her my stay would definitely not be as safe and memorable.

Beautiful rooms that smelled amazing and were so clean! We had the junior suite with outside plunge pool which was so nice! Sammi makes the best cocktails!

the. way part about this property is the staff member particularly Fede. Fede is incredibly hard working and dedicated member of the team, he is always on hand around the clock to help guests. He was so kind and helpful to me and very conscientious, he always made sure I had the best information. Fede is an asset to hotel Majaro, I would be very happy to have employees like him 😊